Privacy Policy

At Souky Design, we are dedicated to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy describes what personal data we collect, how we use it, and your rights regarding that information. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide you with the best possible service:

• Personal Information: This includes your name, email address, phone number, and billing information, which you may provide when requesting a service, completing a purchase, or contacting us for support.
• Project Information: Details about your design needs, branding specifications, and preferences that help us deliver a tailored design solution.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Provide Services: We use your information to fulfill requests, complete transactions, and ensure our services meet your expectations.
• Communication: We may use your email or phone number to communicate updates on your project, respond to inquiries, or notify you of important service-related announcements.
• Billing and Invoicing: Personal and payment details are used to manage payments and issue invoices securely.
• Improvement of Services: We may analyze collected data to enhance and personalize our services and website experience.

3. Sharing and Disclosure of Information

We respect your privacy and only share your information as follows:

• Service Providers: We may share your information with trusted third-party providers who help us operate our business, such as payment processors, website hosts, and project management tools. These providers are obligated to protect your information and only use it to perform their services.
• Legal Compliance: We may disclose your information if required by law or to protect our legal rights or comply with a judicial proceeding, court order, or legal process.

4. Data Security

We implement a range of security measures to protect your personal information, including secure data storage and encrypted payment processing. However, please remember that no method of electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You may request access to or correction of the personal information we hold about you.
• Deletion: You have the right to request deletion of your personal data when it is no longer necessary for the purposes it was collected.
• Opt-Out: You can opt out of any marketing communications by following the unsubscribe link in emails or by contacting us directly.

To exercise any of these rights, please reach out to us via:

• Email: oumzaisoukaina0@gmail.com
• WhatsApp: +212 6 26 62 10 79

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device, which help our site remember your preferences. You may choose to disable cookies in your browser settings, but this may impact certain functionalities on our website.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. When information is no longer needed, we take appropriate measures to securely delete or anonymize it.

8. International Transfers

If you are accessing our website from outside Morocco, please be aware that your information may be transferred to, stored, and processed in Morocco where our servers are located. By using our website, you consent to this transfer, storage, and processing.

9. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.